Digital Download Billing
Direct online sales of digital products is a business model increasingly popular in recent years, particularly among sellers of audio, video and software products. IPS offers a wide range of merchant banking, payment method and integration options to support it.
Immediate access to the download is essential to this model and we can help you determine what resources you’ll need to make the billing function work best for your business, through services including:
- Real-time transaction results — clear documentation will guide your technicians on how to receive real-time data on all transactional events as they happen, enabling you to control and leverage your own CRM and accounting systems.
- Real-time reporting — our online report tools allow merchants to view purchase and customer details as they come in, as well as analyze specific invoices for follow up.
- 24-7 Customer support — Immediate access to billing staff can make the difference in saving customer sales and preventing purchase frustration, as well as provide coverage for issue escalation at all times.